1. How long does it take for my purchases to arrive?

We usually ship by the next working day after payment is made.

For local shipments, goods usually arrive 2 working days after payment.
Local islandwide service is also available. Orders paid and notified before 10am on a working day (Mon-Fri) will be delivered by 6pm within the day.

For international shipments, please allow 3-12 days for delivery, depending on the destinations.

Registered Mail requires an additional 2 days as it is a recorded delivery service.

For festive postings, it is advisable to add another 10 working days to the delivery time.

Any delay at the destination countries is beyond our control.

2. How do I know if a piece fits me?

Measurements are given with all descriptions. For necklaces/ bracelets, you can either:

a. take a measuring tape and see whether the measurement fits you nicely, or
b. measure a piece of your own necklace/ bracelet and compare it to the given measurement.

3. I would like to get a piece but it is too long/short for me. Is it possible to alter the length?

Yes, it is possible for some items. Please contact us.

4. How do I care for my purchases?








5. How do you package your product?
Every item comes in Carousel Mia's eco-friendly brown paper gift box.

6. I would like to buy as a gift. Can you mail it directly to the person the gift is intended for?

Sure, let us know! Simply provide the shipping address at checkout. And if you have a love note you want to include, specify that in the "special requests" section and we'll package and mail it for you.

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Carousel Mia
Try to wear your silver jewellery as often as possible to prevent tarnish.
Put on your jewellery after applying any makeup, hairspray and perfume.
Clean your jewellery with mild soap and water each time after you have worn it. Pat dry with a soft cloth.
Keep it in the airtight plastic sleeve provided to protect it and prevent tarnish. Store it in a dry, cool and dust-free environment.
Store jewellery individually so that it doesn't scratch other jewellery.